Terms of Service

  1. Scope
    The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
    A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity. Entrepreneur is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.
  2. Contractual partner, conclusion of contract, correction options
    The purchase contract is concluded with shipper.to solutions UG (limited liability).
    By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
  3. Contract language, contract text storage
    The languages ​​available for the conclusion of the contract are German and English.
  4. Terms of delivery
    In addition to the specified product prices, shipping costs are added. You can find out more about the shipping costs from the offers.
    In principle, you have no possibility of collection.
    We do not deliver to packing stations.
  5. Payment
    The following payment methods are generally available in our shop:
    Credit card
    When you submit the order, you also send us your credit card details.
    After your legitimation as a legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is debited.
    PayPal
    In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You’ll get more information during the ordering process.
    Apple Pay
  6. Retention of title
    The goods remain our property until full payment.
  7. Transport damage
    If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. Failure to make a complaint or contact us will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
  8. Warranties and guarantees
    Unless otherwise expressly agreed below, the statutory liability for defects applies.
    The following applies to used goods: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year from delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
    The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
    • in the event of injury to life, limb or health
    • in the event of willful or grossly negligent breach of duty as well as malice
    • in the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely (cardinal obligations)
    • as part of a guarantee promise, if agreed or
    • as far as the scope of the product liability law is open.
    Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
  9. Liability
    We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agents
    • in the event of injury to life, limb or health
    • in the event of an intentional or grossly negligent breach of duty
    • in the case of a guarantee promise, if agreed, or
    • as far as the scope of the product liability law is open.
    In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner can regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability shall be that which was foreseeable at the time the contract was concluded Limited damage, the occurrence of which must typically be expected.
    In addition, claims for damages are excluded.
  10. dispute settlement
    The European Commission provides a platform for online dispute resolution (OS), which you can find here.
    We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

AGB created with the Trusted Shops legal text in cooperation with Wilde Beuger Solmecke Rechtsanwälte.